KnowledgeNest Learning Center
Your privacy matters to us. This Privacy Policy explains how KnowledgeNest Learning Center collects, uses, protects, and manages information shared through our website, classes, and related services.
Information We May Collect
We may collect information that families voluntarily provide, such as parent or guardian names, student names, email addresses, phone numbers, grade levels, class interests, enrollment details, and information submitted through contact forms, registration forms, or communication with KnowledgeNest.
Student Records
To support learning and class participation, we may maintain basic student records such as enrolled programs, attendance, progress updates, completed projects, certificates, parent communication notes, and instructor feedback. These records are used only to support the student’s learning experience and communication with parents or guardians.
Photos, Videos & Marketing Consent
We may occasionally take photos or videos during classes, showcases, or events. Photos or videos may be used for parent updates, certificates, classroom memories, website content, or social media only when appropriate consent has been provided. We do not publish student names with photos or videos without permission.
Payments & Payment Processors
Payments may be processed through third-party payment providers. KnowledgeNest does not store full credit card numbers or sensitive payment card details on our website. Payment processors may collect and process payment information according to their own privacy and security policies.
Email Communications
By contacting us, registering, or enrolling in a program, you may receive class-related emails such as confirmations, reminders, schedule updates, progress updates, program announcements, and important notices. Families may contact us to update communication preferences.
How We Use Information
Information may be used to respond to inquiries, manage enrollment, provide class access, communicate with families, support student learning, issue certificates, improve our programs, and maintain a safe and organized learning environment.
Sharing of Information
We do not sell personal information. Information may be shared only when needed for service delivery, administrative support, payment processing, technology tools used for classes, legal compliance, or protection of students and families.
Website, Cookies & Analytics
Our website may use cookies, analytics tools, and standard website technologies to understand visitor activity, improve website performance, and enhance user experience. These tools may collect general usage information such as pages visited, browser type, and device information.
Data Retention
We retain information only as long as reasonably needed for program administration, student records, legal obligations, communication history, and business operations. Families may contact us to request updates, corrections, or removal of certain information where applicable.
Parent Rights Regarding Student Information
Parents or guardians may request access to student-related information, ask for corrections, update contact details, withdraw photo or video consent, or request deletion of certain student records where appropriate and legally permitted.
Protecting Information
We take reasonable administrative, technical, and operational steps to protect information shared with us. While no online system is completely risk-free, we aim to use responsible practices to safeguard student and family information.
Contact Us
For privacy-related questions, updates, or requests regarding student information, please contact us at:
Email: hello@knowledgenest.us